Terms of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING.

At its sole discretion Allurez.com (referred to as Allurez .com or Allurez herein) reserves the right to change or modify any of the Terms and Conditions or any policy and/or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following modifications of the terms will constitute your acceptance of such changes or modifications. Thus, frequently reviewing these Terms and Conditions and any other applicable policies is recommended. If you do not agree to these terms and conditions, please do not use this site.

The terms "you", "your", and "yours" refer to anyone accessing, viewing, browsing, purchasing, or using this site. The terms "Allurez.com", "Allurez Jewelers", "we", "this site", and "our" refers to Allurez.com or Allurez, its parent company or its affiliates and other associated partners. By using this site you agree that access to, use of this site, and any purchases made on this site are subject to the terms and conditions in this legal notice, and other applicable laws.

Copyright:

All or some of the content in this site, including but not limited to software, text, images, digital downloads, graphics, codes, and the "look and feel" of the site is copyrighted or copyright is pending under the United States and other copyright laws, and is the property of Allurez.com, its parent company, or our suppliers and partners. All other trademarks not owned by Allurez.com that are on the Site are the property of their respective owners, who may or may not be affiliated with, or sponsored by Allurez.com.

Use of Our Site:

You the consumer are allowed to print, or electronically copy portions of the site for the sole purpose of placing orders with Allurez.com or purchasing Allurez.com’ products. Any other use is prohibited, including but not limited to the reproduction, distribution, display or transmission of the content of this site, unless authorized by Allurez.com. You agree not modify or delete any notices from materials downloaded or printed from Allurez.com or its affiliates.

Product Availability:

We do our best to be accurate about the availability of products on our site; however, sometimes an item may go out of stock and may no longer be available for sell before we are able to make an indication on the Site. If the item you purchased is no longer in stock, we will contact you to discuss possible options and make the necessary accommodations. At Allurez.com we work very hard to fulfill all orders, however, we do not guarantee the availability or quoted delivery or processing time of any product displayed on this site. We reserve the right to discontinue the sale of any product listed on Allurez.com at any time without notice. However, our company is focused on satisfying you the consumer's needs and concerns, and we are dedicated to providing you with outstanding service.

Pricing Errors:

Allurez.com works hard to provide you with accurate pricing. However, data, including prices, may be inaccurately displayed due typographical or system errors. Therefore, we do not guarantee that any content is accurate or complete, including product specification, information, prices, or the color of the products. Allurez.com reserves the right to correct any and all errors, and we do not honor inaccurate prices or other inaccurate information. If a product that is listed below its actual price is purchased, we will, at our discretion, either contact you to discuss possible options, or cancel the order and notify you if the order has been cancelled. If we have already shipped your order, you agree to either return the product to us or pay the difference between the actual and charged prices. We reserve the right to change our prices without notice.

To illustrate the value of the product being sold, we have the Retail Price displayed on our website. This represents the price suggested by the manufacturer or supplier, the full retail price listed on the product itself, or an estimated price in accordance with the estimated retail value for a comparably featured items offered by our competition; or the standard industry practice.

Other Errors or Inaccuracies:

Allurez.com makes every effort to ensure that all information on our site is complete and accurate. Some products may appear smaller or larger than their actual size in the pictures on Allurez.com. Also every computer monitor is set differently, thus colors and sizes may slightly vary, based on the computer you are using. As it is difficult to know the exact total carat weight of some stones, we state that the carat weight of any product may vary by 0.05 from the stated weight. For gemstone and pearl measurements, the measurement might vary by 0.25mm.

We provide the minimum total carat weight for jewelry set with multiple diamonds, and we state the color and clarity grades as a minimum, an average, or an estimate. If an average is stated, collectively the quality is equal to or exceeds the grade stated.

Measurements are also approximate as it is impossible to make all jewelry to end up with the same exact measurements.

Diamond Certificates:

When shipping a loose diamond, we include with the diamond a diamond certificate, also known as a diamond grading report. Each diamond certificate is for that specific diamond, and is created by a diamond grading expert at one of the prestigious diamond laboratories, making it extremely expensive to replace. Therefore, if a diamond grading report is not included with a returned diamond, we must charge you a replacement fee of $300. Our certified loose diamond prices are priced very competitively and so coupons cannot be applied to the purchase of loose diamonds.

 

Diamond Education Guides:

Our diamond education guides are based on GIA standards. We do offer diamonds certified by other laboratories, but our guides are based on GIA standards.

 

Indemnification:

By using this site you agree to indemnify, defend, and hold harmless allurez.com and its parent company, their officers, directors, shareholders, employees, agents, licensors and suppliers from and against any damages, including but not limited to expenses, loss of use, loss of profits, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions, mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, failure of performance, theft, or any activity related to your account wrongful conduct or any negligent performed by you or any other person accessing this site using your Internet account.

Limitation of Liability:

Allurez.com shall not be held liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products purchased on our site, even if allurez.com was informed about such damages.

Applicable Law:

The laws of the State of New York will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

 

ARBITRATION OF DISPUTES

Any dispute, controversy or claim arising out of or relating in any way to the use of Allurez's website, the provision of any goods or services from Allurez, or any agreement between you and Allurez, including without limitation any dispute concerning the construction, validity, interpretation, enforceability or breach of this agreement to arbitrate, shall be exclusively resolved by binding arbitration administered by the International Institute for Conflict Prevention & Resolution ("CPR") in accordance with its then-existing Administered Arbitration Rules.  The arbitration shall be conducted by three arbitrators, of whom each party shall designate one arbitrator within ten days of commencement of the arbitration, with the third arbitrator to be appointed by CPR.  The arbitration shall be conducted in New York, New York, and you hereby agree to submit to the jurisdiction of the arbitral proceeding in New York, New York.  The laws of the State of New York shall be applied in any arbitration proceedings, without regard to principles of conflict of laws.  The arbitration award shall be final and binding on the parties, and the parties undertake to carry out any award without delay.  Judgment upon the award may be entered by any court of competent jurisdiction.

 

Any demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after one year from the date of purchase.  This agreement to arbitrate shall be specifically enforceable.  A Party may apply to any court with jurisdiction for interim injunctive relief, including without limitation a proceeding to compel arbitration.

 

The arbitrators shall have no authority to award punitive, consequential, special, or indirect damages.  The Parties agree that (i) no arbitration proceeding hereunder shall be certified as a class action or proceed as a class action, or on a basis involving claims brought in a purported representative capacity on behalf of the general public, other customers or potential customers or persons similarly situated, and (ii) no arbitration proceeding hereunder shall be consolidated with, or joined in any way with, any other arbitration proceeding. The Parties agree to arbitrate on an individual basis and each waives the right to participate in a class action.  Each party shall pay its own proportionate share of arbitration fees and expenses (including the third arbitrator's fees and expenses), plus the fees and expenses of the arbitrator it designated.  The arbitrators shall be entitled to award the foregoing arbitration and administrative fees and expenses as damages to the extent provided in the then-existing CPR Administered Arbitration Rules.  Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.

You also agree that all legal fees associated with a claim will be paid by you to our attorneys.

Privacy Policy:

Your privacy is very important to us and we greatly value it. Please review our Privacy Policy. If there is a conflict between the privacy policy and the Terms and Conditions, the Terms and Conditions shall govern and take precedence.

Copyright Compliance:

We value the intellectual property of others. To provide our customers with a wider selection of products and a better shopping experience, we rely on a network of independent affiliates, suppliers, third-party product providers, third-party content providers, designers, distributers, and sponsors, who supply some of the products advertised and sold on this site, and in some cases drop ship them directly to our customers. In conformity with the Digital Millennium Copyright Act, we are not liable for any infringement of copyrights, trademarks, trade dress or other proprietary or intellectual property rights arising out of Content posted on or transmitted through the Site, or items advertised on the Site, by our Associates. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us to investigate the situation. You may email us at copyrights@allurez.com.

Third Party Content:

This site may contain links to third party sites. We do not monitor or have any control over any Third Party Content or Third Party Sites. We do not represent or guarantee the accuracy of any information contained on the Third Party links, and undertake no responsibility to update or review any Third Party Content. Users use these links and Third Party Content at their own risk.

Submissions:

Anything that you submit or post to the Site and/or provide allurez.com, including but not limited to questions, reviews, comments, ideas, suggestions, plans, original or creative materials or other information is and will be treated as non-confidential and will automatically become the sole property of Allurez.com. Allurez.com will own exclusive rights, and will have worldwide, perpetual, irrevocable and transferable rights including but not limited to right to use, copy, display, publish, distribute, perform, sell, lease, adapt, modify, and translate, such submissions without your acknowledgment or compensation to you. In addition you grant allurez.com and its affiliates the right to use the name that you submit in connection with the content. You represent and warrant that any reviews, comments and other content you submit on this site is owned and controlled by you and will not infringe upon or violate the rights of any third party, and that the content is not misleading and is accurate, and the posting of the content will not violate the rights of or cause harm to any individual or entity, and does not include viruses, corrupted data or other harmful, disruptive or distortive files. Allurez.com has the right to, but shall not be obligated to, edit or remove any submissions for any reason. Allurez takes no responsibly or assumes no liability for any content posted, stored or uploaded by you, by another user, or by any third party, or any loss or damage caused by it, nor are we liable for any mistakes, defamation, omissions, falsehood, pornography, obscenity, or profanity you may encounter. We are also not responsible for any content, statement, or representation provided by our users in any public forum, personal home page or other interactive areas.

Disclaimer And Limitation of Liability:

The Site, the products offered for sale and the transactions conducted through the site are provided on an "AS IS," "as available" basis. Neither us nor our associates make any representations or warranties of any kind, express or implied, regarding the accuracy, integrity, or completeness of the content provided on the site, the products or services offered for sale on the site, and that the use of this site will be error-free or uninterrupted. Allurez.com makes no representation that the content provided on the site is appropriate or applicable for use outside of the United States. Allurez.com disclaims all other warranties, expressed or implied, including but not limited to implied warranties of merchant ability, warranties of title, implied warranties of merchantability or warranties of fitness for a particular purpose. Allurez.com does not warranty any oral advice or written information given by allurez.com or its associates. You expressly agree that you access this website at your own risk. We do not represent or warrant that this site or our servers are virus free or free of other harmful components. You agree that under no circumstances will you hold allurez.com or its affiliates and associates liable for any indirect, direct, incidental, special, or consequential damages that result from the use of or inability to use this site, including but not limited to mistakes, omissions, interruptions, deletion of files or e-mails, errors, viruses, any failure of performance, whether or not resulting from "acts of God", theft, communication failures, destruction or unauthorized access to Allurez's records, programs or services. To the maximum extent permitted by applicable law, allurez.com's total liability to you for any damages shall not exceed the amount of fees you actually paid allurez.com during the last transaction immediately preceding the act allegedly giving rise to allurez.com's liability. Unless otherwise indicated, the products provided on our site are intended for personal, non-commercial or business use. Therefore, you assume the risk when purchasing products for commercial or businesses use.

Usage by Minors:

By using this site you agree that you are over the age of 18, or have the permission of your parents or guardians to access this site, and purchase products. By registering with this site, purchasing products from us, or providing us with any information, you represent that you are legally permitted to enter into a binding contract (18 years old or older in most jurisdictions) or, if you are under the legal age of consent, you have express permission from your parents or guardian that any information you provide to us is accurate, and not deceptive or misleading.

Purchasing on The Site:

After placing an order, you will be contacted by us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to buy a product from us. Your orders will be reviewed for acceptance, and we will confirm such acceptance to you by sending you a shipping confirmation, at this time the contract will form. The contract will relate only to those products whose shipment we have confirmed in the shipping confirmation. Please note that we reserve the right to collect a restocking fee on returns or exchanges.

Discount codes and coupons cannot be combined with other discount codes and coupons, and cannot be applied to purchases of loose diamonds.

There is a 24 hour cancellation policy which is applied when the order is placed. Due to the fact that our items have to be crafted, they cannot be cancelled after 24 hours. We do offer an easy return policy, so most items can be returned. Please read our return policy for more detail. Design your own items, monograms, and custom made items are not cancellable and non-returnable.

 

Layaway Policy

Allurez offers an easy 0% interest layaway policy that locks in the price for 365 days. In order to be able to offer such a program and reserve the price of the piece for you the deposit is not-refundable in case of a cancellation or a nonpayment.

Please also note that after 365 days the layaway expires. We might extend the time to pay on an order on a case-by-case basis at our own discretion.

Payment:

All payments must be made in US dollars, including but not limited to wire transfers, checks, money orders, or credit card payments. Even though you might be able to see the item or your bill in your local currency, the final payment must be made in US dollars. All refunds will also be issued in US dollars.

Shipping:

When purchasing multiple items, we will do our best to ship them together in one package. However, some items might be shipped from separate locations, thus they will not be shipped in the same package. You further agree that you will be charged on the date of inventory reservation for the order, not the date of shipping.

Fraud And Account Termination:

We reserve the right to not process any orders that might seem fraudulent or pose a risk to allurez.com. We do not tollerate fraud. Allurez.com also reserves the right, without prior notice and at its sole discretion, to terminate your account, and to block future access to and use of the Site. We will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.

COVID-19:

As the restrictions are slowly being lifted in New York State some staff members are continuing to work from home. Unfortunately, due to this situation orders will be delayed. We are doing our best to get as many orders crafted and shipped as quickly as possible without compromising execution and quality. Every item is handcrafted to exceed a high level of expectation and standard. By placing an order you agree to wait for your purchase. We are diligently working to minimize delays as we truly understand your expression of love is important. Thank you for your patience. Please stay safe and healthy.

 

Questions And Comments:

If you have any questions or comments, please contact one of our expert Diamond and Jewelry Consultants at service@allurez.com or call 1-800-554-3509. or call 1-800-554-3509.

Allurez, 36 W 47th st. New York, NY 10036